Going the Extra Mile

We are a UK-based multidisciplinary firm with a global presence, offering a full range of services within the hospitality sector. We like to think no job is too big or too small, we offer a professional service from start to finish. With the latest technology on offer, this enables us to be quick and efficient.

Our dynamic team offers a bespoke service for the hospitality industry, worldwide.

We Believe that specialised service from a multidisciplinary company needs to be tailored to the the clients needs.
Here at SER Group, we will listen to the client, understand their needs and then provide them with their tailored service.
With 10+ years within the industry, SER Group can help you with your next project.

Who are SER Group

Established in 2010, SER Group was formed from a dedicated team of specialists who have worked within the hospitality sector for many years.
With over 40+ years of combined experience, working within the hospitality sector throughout the UK, Europe and the Middle East.

SER Group have 3800 m2 (40,000 sq ft) of warehousing space at our disposal.

Fully owned and in-house managed clean and dry warehousing with high security alarms and Motion activated CCTV. We have the most up to date stock management system implemented, this allows us to track individual items to exact locations within the warehouse.

Core Values

Accountability

Our teams are fully responsible for all of their actions, especially in a Live environment, where disruption must be kept to a minimum. We achieve low impact on the day to day running of the Hotel.

Quality

We are continually monitoring all of our operatives for how they complete their allocated tasks. We continually discuss any issues with the operatives at our monthly meetings. This enables the teams to offer best services and to achieve excellence in all areas.

Integrity

To act with honesty and integrity at all time

Sustainability

With our environmental policy in place, all items removed for disposal are recycled and none goes to landfill.

Employees

Our employees are the source of our success and performance. Employees can best achieve their full potential in an environment of fairness and respect, to achieve self-fulfilment.

Removal and Restoration

Due to the experience within the team each member is fully trained take care in Removals and make sure there is no damage caused to the Hotel environment. All Items restored or refurbished, will be completed to the highest, to enable the Hotel to re-use the older items.

Insurance

The company holds a £10m Liability insurance with goods in transit and stock Insurance.

Health & Safety

We are committed to having an injury free work environment and we continue to improve our standards.